Today we sent an email with a personalized link to the Kickstarter fulfillment survey. The survey is powered by BackerKit (see below for details), and it’s where you choose your reward options, enter your shipping address if needed, and manage your information. If interested, you are able to up-pledge or choose add-on options with ease. We’ve answered a couple questions about the survey below.
What is BackerKit?
How Do I Fill Out the BackerKit Survey?
I Can’t Find My Survey Email.
Can I Add Items or Change My Pledge Level in BackerKit?
Definitely! You can add items and change your pledge level all from inside the BackerKit Survey. When you finish your survey questions you’ll see the Add-On screen. From here, you can add items to your reward (like an additional digital copy of Overload), or you can click the “Want to upgrade to a different pledge level?” button. If you pledged more money than the value of your tier+shipping, you will see a credit when you get to the Add-On screen. If you add items whose cost exceeds your available credit you’ll be prompted to enter a credit card to pay the additional cost.
Can I Change my Survey Answers Later?
If you have any issues, please contact support at overload.backerkit.com/faq